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Our services
Care Management
Care Management is delivered by our Real Caring Care Partners. This includes conducting regular check-ins, monitoring wellbeing, updating care plans, and ensuring services are delivered safely and effectively. The service is delivered through home visits, phone or video contact, and collaboration with all involved in the participant’s care.
Home Maintenance and Repairs
Home maintenance and repair services include gardening, assistance with general home upkeep, and related expenses to maintain a safe and functional living environment. These services are delivered by trusted associated providers of Real Caring to ensure quality, reliability, and safety for participants in their homes.
Personal Care
Personal care includes assistance with self-care and daily living activities, support with the self-administration of medication, and non-clinical continence management. These services are delivered by Real Caring care workers who are specifically trained to provide safe and respectful support to participants in their homes and the community.
Clinical Care
Services include nursing in the home, counselling, dietetics, exercise physiology, occupational therapy, physiotherapy, podiatry, psychology, speech pathology, and more. These services are delivered by trusted associated providers in partnership with Real Caring to support participants’ health, wellbeing, and independence.
Social Support and Community Engagement
Services include group and individual social support, accompanied activities, cultural support, digital education and assistance, as well as support and related expenses to help maintain personal affairs. These services are delivered by Real Caring care workers who are specially trained to provide safe, respectful, and inclusive support to participants in their homes and within the community
Respite
Respite care provides supervision and support for an older person by someone other than their usual informal carer. It offers carers a temporary break while ensuring the participant continues to receive quality care. Respite can be delivered on an individual or group basis, either in the home or within the community. These services are provided by Real Caring care workers who are specially trained to deliver safe, respectful, and inclusive support.
Domestic Assistance
Domestic assistance includes general house cleaning, laundry services, and shopping support to help participants maintain a safe and comfortable home environment. These services are delivered by trusted associated providers in partnership with Real Caring, ensuring reliable, high-quality, and respectful support.
Transport
Transport services include direct transport, where a Real Caring staff member provides both the driver and vehicle, and indirect transport, which is provided via taxi or rideshare service vouchers. These services help participants attend appointments, social activities, and essential errands safely and reliably.
Assistive Technology and Home Modifications
This service includes the provision of assistive technology and home modifications as listed under the Assistive Technology and Home Modifications Scheme. It also covers wrap-around services, maintenance, and repairs to ensure equipment and modifications remain safe and effective. Services are delivered by trusted associated providers in partnership with Real Caring.
Meal Preparation and Delivery
This service includes support to prepare fresh meals in the home and the option to receive pre-prepared, ready-made meals. Meal preparation is provided by Real Caring care workers, while meal delivery services are supplied by trusted associated providers. Together, these supports help participants maintain a healthy and balanced diet with convenience and flexibility.
Therapeutic Services
Therapeutic services include support from acupuncturists, chiropractors, diversional therapists, remedial masseuses, art therapists, and osteopaths. These services are delivered by trusted associated providers of Real Caring, helping participants enhance their physical, emotional, and creative wellbeing.